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Connect Pylon when your team investigates support issues there and you want Roomote to start with the customer history and account context already attached.

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When to use it

  • investigate a customer-reported issue without copying the whole thread
  • connect support context to the repositories or environments that matter
  • speed up follow-up work on issues your support team already triages

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How setup works

Admins connect Pylon once from Settings > Integrations.

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What to expect

Pylon gives Roomote customer context for the task. Technical review and code review still happen in the Roomote task view and your normal repository workflow.